Frequently Asked Questions

How can we help you?

Product Questions

Micro-modal is a sustainable fiber that’s derived from beech trees (it’s true, Google it!). It’s also more durable (less waste!) and consumes up to 10x less water than cotton.

To make things simple, we have created a sizing chart that you can find on each product page you visit. Just click on “Sizing Chart” and you will get all the details!  If you are in doubt, you can always chat with us and we will assist you in choosing the right size! 

Shipping & Returns

If you are in UAE, you should receive your order within 2 business days maximum. We will always do our best to ship it as soon as we receive the order!

Yes we do! International shipping is for 20 AED flat fee + customs duty charges that you have to pay once you receive your box. If you still have questions on a certain country, please send us a message on chat and our team will help you!

If you need a different size, we will be happy to exchange it at no cost. First Pair is on us and we will exchange any unworn pair in it’s original packaging.