How can we help?

FAQ

Product Questions

What is MicroModal?

Micro-modal is a sustainable fiber that’s derived from beech trees (it’s true, Google it!). It’s also more durable (less waste!) and consumes up to 10x less water than cotton.

Finding my size

To make things simple, we have created a sizing chart that you can find on each product page you visit. Just look “Sizing Chart” down below and you will get all the details!  If you are in doubt, you can always chat with us and we will assist you in choosing the right size! 

Size Guide (in)

Waist Size
28-30 S
31-33 M
34-36 L
37-40 XL
44-46 XXL
48-50 3XL
52-54 4XL
56-60 5XL
Fit is true to size. In case of any doubt, drop us a quick text and we’d be happy to guide you.

Size Guide (cm)

Waist Size
71-76 S
81-86 M
86-91 L
97-102 XL
112 -117 XXL
122 -127 3XL
132 -137 4XL
142 -145 5XL
Fit is true to size. In case of any doubt, drop us a quick text and we’d be happy to guide you.

Shipping & Returns

What are the shipping fees?

UAE

Free shipping above 200 AED

15 AED shipping fee for orders below 200 AED

Delivery across UAE within 48 hours 

KSA

Free shipping above 250 SAR

19 SAR shipping fee for orders below 250 SAR

Delivery across KSA in 3-4 business days

Kuwait

Free shipping above 19 KWD

1.5 KWD shipping fee for orders below 19 KWD

Delivery across Kuwait in 3-4 business days

Do you ship worldwide?

Yes we do! International shipping is for 20 AED flat fee + customs duty charges that you have to pay once you receive your box. If you still have questions on a certain country, please send us a message on chat and our team will help you!

Size is wrong, I don't like the product

If you need a different size, we will be happy to exchange it at no cost. First Pair is on us and we will exchange any unworn pair in it’s original packaging.